Comments on: Q1: How far should I go in the dialogue with the users? http://www.minorissues.be/2007/04/03/q1-how-far-should-i-go-in-the-dialogue-with-the-users/ new marketing blog Thu, 11 Feb 2010 16:31:03 -0600 http://wordpress.org/?v=2.8 hourly 1 By: [wallie] http://www.minorissues.be/2007/04/03/q1-how-far-should-i-go-in-the-dialogue-with-the-users/comment-page-1/#comment-228 [wallie] Tue, 03 Apr 2007 21:51:47 +0000 #comment-228 My best practice:<br /> I noticed it is easier to follow a open strategy and communication by _narrowing down the access_ to react first.<br /> <br /> All forums I've put up the last year were anonymous 'read' & registered 'write'. <br /> <br /> This is indeed a barrier for people to be able to react, but this registration barrier has proven to me to be a wall against anonymous negativity, bad behavior and abusive language.<br /> <br /> The quantity of replies has lowered, but the quality became much higher and the moderation effort has dropped to a neglectable level... My best practice:
I noticed it is easier to follow a open strategy and communication by _narrowing down the access_ to react first.

All forums I’ve put up the last year were anonymous ‘read’ & registered ‘write’.

This is indeed a barrier for people to be able to react, but this registration barrier has proven to me to be a wall against anonymous negativity, bad behavior and abusive language.

The quantity of replies has lowered, but the quality became much higher and the moderation effort has dropped to a neglectable level…

]]> By: Philippe http://www.minorissues.be/2007/04/03/q1-how-far-should-i-go-in-the-dialogue-with-the-users/comment-page-1/#comment-227 Philippe Tue, 03 Apr 2007 08:26:06 +0000 #comment-227 Thanks a lot, Steven. I was important to insist on the fact that it's not hard to do it right. Thanks a lot, Steven. I was important to insist on the fact that it’s not hard to do it right.

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